SEARCH LAST, FIRST
When trying to locate a particular customer with the same last name as several other customers, simply type the last name and then a COMMA and a SPACE followed by the first name to highlight the exact match to your search.

Sort customers by any field on the Find Customer Grid.

Click on the column heading to sort the data in order by that field.  The indicator arrow points up, when the data is sorted in ascending order.

Click on the column heading again to change to descending order.  The indicator arrow points down, when the data is sorted in descending order.

Search for a customer by ANY column listed on the Select Customer Grid.  When you click on a column heading the search box at the top of the grid changed to search by the selected field.

Once you have selected the field you want to search by, input the information in that field and press TAB.
 

The first matching record is highlighted in the grid.

When searching for a phone number there are certain tips to remember:

When you search any phone number column, ALL the phone number columns are searched.  This allows you to put in one phone number and have the system search ALL the possible phone numbers for a customer to find the one you are looking for.
 

Do not put any parenthesis, dashes or spaces.  Use only numbers.  For example:  In the phone number (870) 234-2200, you would input 8702342200 for the phone number.

When the phone number is found, the customer with that phone number is highlighted.

In this grid you can rearrange the columns in order to find a particular phone number or other field.  Simply position your cursor on the column heading that you wish to move and hold down the left mouse button as you drag the column into position.
 

Release the left mouse button and the column is inserted where the arrows indicate.