Operation > Customer Activity > Commitment > Commitment History Report

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Commitment History Report

The Commitment History report lists all commitment activity for the selected agreement.  This report is available from the Commitment tab on the payment screen or from the Customer Communications option.

 

Roll over icons to view definition of each.

 

REPORT DETAIL FIELDS - BROKEN COMMITMENT

Customer Number

This is the customer number for each commitment listed on this report.

Name

This is the customer's name for each commitment listed on this report.

Agreement Number

This is the agreement number associated with each commitment listed on this report.

Date Made

This is the date the commitment was made for each commitment listed on this report.

Commit Amount

This is the dollar amount associated with each commitment listed on this report.

Commit Due

This is the date the commitment was due for each commitment listed on this report.

Fulfilled

This is the date the commitment was fulfilled (if applicable) for each commitment listed on this report.

Broken

This column indicates whether the listed commitment was broken.  If the fulfilled date is after the commitment due date, the commitment is considered broken.

Details

This column contains the commitment reason for each commitment listed.

REPORT GRAND TOTALS - BROKEN COMMITMENT

Number of Commitments Made

There is a total number of broken commitments listed at the end of this report.

Number of Commitments Filled On Time

The total number of commitments where the fulfilled date is on or before the commitment due date is listed.

Number of Commitments Broken

The total number of commitments where the fulfilled date is after the commitment due date is listed.

Average Commitment Amount

The average amount of commitment money for broken commitments is listed at the end of this report.

 

 

 

 

 

 

 

 

 

 

 

 

 

 


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